Labitech

Acd, Tci, Accodamento multicanale 22 assistenza sul campo e dispatching 10 chat, sms, email 42 Contact Center Outsourcing 62 crm, social crm 168 customer service 63 dialer 14 elearning, coaching 7 help desk e assistenza tecnica 45 ivr 30 knowledge management systems 29 relazione multicanale 47 reporting 27 sales force automation 19 social media e mobile interactions 53 telemarketing, teleselling, gestione campagne 52 web desktop collaboration 24 workflow management 22 workforce optimization 34